Ombudsman Program
The Ombudsman Program staff serves as a liaison between long-term care facilities and residents and families of residents to resolve issues surrounding resident care, resident rights, financial information and admission/discharge.
The program also includes a Volunteer Ombudsman Representative component to recruit and train volunteers to serve as advocates for long-term care facility residents.
For more information visit www.wtls.org or call Amanda Scott (731) 423-1312, the long term care Ombudsman for Southwest Tennessee.